Privacy Policy
Last Updated: 11/08/2025
This Privacy Policy explains how MemorySoundWave.com (“we”, “our”, “us”) collects, uses, and protects personal data from visitors and customers.
By using our website and services, you consent to the practices described here.
1. Who We Are
Website: https://www.MemorySoundWave.com
Business Name / Owner: MemorySoundWave (individual or brand entity)
Contact Email: support@MemorySoundWave.com
If applicable, you may add:
Business Address (optional but recommended for Google Ads trust):
[Insert Address]
2. What Personal Data We Collect and Why
We collect personal data for operational, contractual, and marketing purposes, always within legal consent and user control.
2.1 Personal Information Provided by Users
- Name
- Email address
- Payment and billing data (processed securely by external payment providers)
- Optional profile information or purchase details
Why:
To deliver digital products, manage orders, send support messages, and improve user experience.
2.2 Technical & Usage Data
Automatically collected through cookies and analytics:
- IP address
- Browser and device type
- Time on site and page interactions
- Cookies for session management and personalization
Why:
To improve website performance, marketing attribution, and security monitoring.
2.3 Sensitive Data
We do not intentionally collect or store sensitive health data.
Any comments, messages, or uploads provided voluntarily are processed only to respond to customer inquiries.
3. Comments
If comments are enabled, we collect:
- Comment text
- IP address
- Browser user agent (for spam protection)
4. Media Uploads
If you upload images, avoid uploading images containing EXIF location data.
Uploaded media may become publicly accessible.
5. Contact Forms
If you submit a contact form, we collect:
- Name
- Message content
We retain messages:
- Up to 6 months, for customer service purposes
- We do not sell or use these messages for marketing without consent
6. Cookies
We use cookies for:
- Website functionality
- Remembering user preferences
- Analytics (Google Analytics)
- Advertising and remarketing (Google Ads & Meta Ads)
You may disable cookies in your browser.
However, some functionality may not work correctly.
7. Analytics
We use:
- Google Analytics
- Google Ads Conversion Tracking
- Google Ads Remarketing
Google may use cookies or device identifiers.
Users can opt out here:
https://tools.google.com/dlpage/gaoptout/
Google Privacy Policy:
https://policies.google.com/privacy
8. Who We Share Data With
We only share data with necessary service providers:
| Provider | Purpose | Data Shared |
|---|---|---|
| Stripe / PayPal | Payment processing | Billing + transaction data |
| Email Marketing Services (e.g., MailerLite, Mailchimp) | Email delivery | Name + email (with consent) |
| Google Analytics / Google Ads | Analytics & advertising | Cookies + usage data |
| Facebook/Meta Ads (if used) | Targeted advertising | Cookies + behavioral data |
We do not sell personal data to third parties.
9. How Long We Keep Data
| Data Type | Retention Time |
|---|---|
| Contact form messages | 6 months |
| Analytics logs | 14 months |
| Customer purchase records | 5 years (required for tax/financial compliance) |
| Email marketing subscription data | Until user unsubscribes |
10. Your Data Rights
Depending on your location (such as EU, UK, Brazil, California), you may request:
- Access to your personal data
- Correction or deletion
- Withdrawal of marketing consent
- Data portability
To request this, email: support@MemorySoundWave.com
11. International Data Transfers
Data may be stored or processed outside the EU.
We ensure data is protected through:
- Standard Contractual Clauses
- Secure data encryption
- GDPR-compliant processors
12. How We Protect Your Data
We use:
- SSL encryption
- Secure payment gateways
- Restricted access authentication
- Routine security audits
No system is 100% secure, but we follow industry best practices.
13. Data Breach Procedures
In case of a suspected breach, we:
- Investigate and contain effects
- Notify affected users when legally required
- Report to authorities when necessary
14. Data Received from Third Parties
If we use advertising platforms (Google, Meta), we may receive anonymized performance data.
We do not receive personally identifiable information from third-party advertisers.
15. Automated Decision-Making & Profiling
We may use anonymized data to:
- Personalize ads
- Suggest products or content
No decisions with legal or financial implications are made automatically.
16. Contact for Privacy Concerns
For privacy questions or data requests, contact:
Email: support@MemorySoundWave.com
Subject: “Privacy Request”